Best POS for a jewellery shop in Dubai
Last reviewed 2026-08-05 · by the RetailPOS team
Whether you trade from the Gold Souk in Deira or a counter in Dubai Mall, jewellery retail needs inventory that is high-value, individually identified and priced off a rate that moves daily. A generic POS that counts SKUs cannot do this. Here is what to insist on in Dubai, and where RetailPOS lands.
What a Dubai jewellery POS must do
1. Per-piece serial tracking. Every item is unique — weight, metal, purity, certificate number. Track pieces individually, not as fungible counts.
2. Gold-rate pricing.Price = metal weight × current rate + making charges + stone value + VAT, computed from the day's rate rather than a fixed tag.
3. UAE VAT done right. 5% VAT on jewellery and making charges; investment-grade gold (≥99% purity) zero-rated; the special reverse-charge mechanism on gold and diamonds between VAT-registered dealers. The POS must apply the correct treatment per transaction.
4. Old-gold exchange & buy-back. Trade-in against new purchases with the metal value handled cleanly.
5. Multi-store. One view across a Souk shop plus mall branches, with per-location stock and transfers.
How the options compare
| RetailPOS | Generic retail POS | Legacy jewellery software | |
|---|---|---|---|
| Per-piece serial (weight/metal/purity) | Built in | No | Yes |
| Certificate records | Yes | No | Yes |
| Daily gold-rate pricing | Yes | No | Yes |
| UAE 5% VAT + gold reverse-charge | Confirm for setup | Basic VAT only | Varies |
| Multi-store on base plan | Yes | Higher tier | Often extra |
| Modern cloud + offline | Yes | Yes | Often dated / desktop |
Where RetailPOS fits — and where it doesn’t
Pick RetailPOS if you want serialised per-piece inventory, gold-rate pricing and multi-store in one modern, flat-priced cloud product that also works offline — after confirming the gold VAT reverse-charge treatment for your registration.
Look elsewhere if you need deep karigar (workshop) job-work management, bullion-desk trading, or hallmarking-centre workflows — some legacy jewellery suites go deeper there. RetailPOS covers retail sale, exchange and compliance rather than manufacturing.
Frequently asked
- What VAT applies to jewellery in Dubai?
- UAE VAT is 5% and applies to jewellery and making charges. Investment-grade gold (≥99% purity) is zero-rated, and gold/diamond sales between VAT-registered dealers fall under a special reverse-charge mechanism. Check the 5% figure with the tax calculator (select United Arab Emirates) and confirm reverse-charge handling for your registration.
- Can it price on the daily gold rate?
- Yes — pieces can be priced from metal weight and the current rate plus making charges and stone value, rather than a static tag price.
- Does it track each piece separately?
- Yes. Jewellery is tracked per piece with its weight, metal, purity and certificate, so you can look any item up by serial.
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