RetailPOS.AI
Electronics

Sell extended warranties

For Shop owners & staff · 4 min read · Last reviewed 2026-08-04

An extended warranty is one of the best-margin things an electronics shop sells, and the moment to sell it is at the counter, with the device in the customer’s hand. RetailPOS seeds warranty cover as service lines— a 1-year and a 2-year plan — ready to add in a tap.

Because the warranty rings on the same order as the device, the receipt records both together: which plan the customer bought, and which exact unit it covers.

The catalog / items list
Extended-warranty plans are set up as service items in the catalog.

Add cover at checkout

  1. Ring up the device the customer is buying.
  2. Add the Extended warranty, 1 year or 2 years service line to the same order.
  3. Take payment; the receipt shows the device and its cover together.
Tip:Make “Add a warranty?” a habit on every device sale. The one-tap service line is quick enough that staff can offer it without slowing the queue.

Warranty on a tracked unit

When the device is serial tracked, the sale is tied to a specific IMEI or serial. Sell the warranty on the same order and the paperwork lines up: later, looking the unit up shows the order it left on and the cover that was sold with it.

Repairs and care services

The pack also seeds the everyday bench work — phone screen repair, battery replacement, data transfer and new-device setup — as service lines you ring up like any other. Price them to your labour and add them to a sale or a standalone service ticket.

Frequently asked

How is a warranty different from a device?
A warranty is a service line, not stocked goods, so it has no serial and no stock count. It rings on the same order as the device so cover and unit are recorded together.
Can I offer more than one length?
Yes. The pack seeds a 1-year and a 2-year plan; rename or reprice them, or add your own service lines for other terms.

Put it into practice.

Open your shop and try it live. Free until your first 100 sales — no card, keep your hardware.